Riviera Luxury Golf Carts Warranty

Vehicle — 1-year limited commercial warranty from the date of delivery covering qualifying defects in covered components attributable to manufacturing, materials or assembly.

Battery — 5-year battery warranty subject to the battery-specific conditions and exclusions stated below.

Accepted warranty remedies may include:

• Diagnosis
• Repair
• Replacement of defective components
• Replacement with an equivalent component where appropriate

The warranty does not provide for automatic full-vehicle replacement.

Subject to warranty terms and exclusions, coverage may include:

• Electric motor
• Motor controller
• Charger
• Electrical system
• Steering components
• Suspension components
• Brake-system components
• Factory-installed displays and electronics
• Factory-installed reverse camera
• Factory-installed lighting
• Structural or assembly defects
• Battery, subject to separate battery provisions

The commercial warranty does not normally cover normal wear, deterioration, or consumables such as:

• Tires
• Brake pads
• Wiper blades
• Fuses
• Bulbs
• Routine adjustments
• Routine maintenance
• Cleaning
• Normal upholstery wear
• Cosmetic deterioration occurring after delivery

The commercial warranty does not cover damage arising after delivery such as:

• Scratches
• Chips
• Wheel damage from impacts
• Staining
• Upholstery tears caused by use
• Cosmetic damage caused by accidents or misuse

The commercial warranty excludes damage caused by:

• Accident
• Collision
• Impact
• Misuse or abuse
• Negligent operation
• Overloading
• Improper towing
• Flooding
• Excessive water exposure
• Salt-water immersion
• Inappropriate corrosive exposure
• Unauthorized modifications
• Non-approved electrical accessories
• Incorrect charging equipment
• Improper charging
• Improper storage
• Failure to follow maintenance instructions
• Incorrect third-party repairs
• Racing or competition use
• Commercial rental use unless expressly agreed in writing

The battery warranty covers qualifying battery defects within the stated warranty period.

Normal lithium-battery capacity reduction through age and use is not considered a manufacturing defect.

Battery coverage may be denied where damage results from:

• Leaving the battery discharged for prolonged periods
• Improper long-term storage
• Use of an incompatible charger
• Physical damage
• Water ingress caused by misuse
• Unauthorized modification of the battery
• Unauthorized modification of the BMS
• Failure to follow charging or storage instructions

Where a battery claim is accepted, Riviera Luxury Golf Carts may choose an appropriate remedy including:

• Repair
• Replacement of defective components
• Replacement of the battery where appropriate

Not every battery issue results in a new battery; the remedy is determined following diagnosis.

Customers making a warranty claim should provide:

• Customer name
• Order or invoice number
• Vehicle model
• Vehicle identification or serial number
• Delivery date
• Description of the problem
• Photographs or video where applicable
• Error codes where applicable
• Relevant charging or maintenance information where requested

Contact us at rivieraluxurygolfcarts@gmail.com or +33 7 66 90 46 21.

Riviera Luxury Golf Carts may request reasonable diagnostic information before approving a warranty claim, including:

• Photos
• Videos
• Error codes
• Battery/charging information
• Remote troubleshooting

The vehicle or affected component may also need to be physically inspected.

Warranty service arrangements depend on the vehicle location and nature of the fault. Riviera Luxury Golf Carts will determine an appropriate repair solution following diagnosis. Transport, collection, delivery or on-site attendance outside the scope required by applicable mandatory consumer law may be chargeable and will be agreed in advance.

Replacement components may be new or equivalent components of comparable specification where appropriate.

Minor cosmetic differences may occur where an original component has been superseded by the manufacturer.

A modification does not automatically void the entire vehicle warranty. However, warranty coverage may be denied where a modification caused or contributed to the failure being claimed.

The remaining commercial warranty is transferable to a subsequent private owner provided:

• The original purchase can be verified
• The vehicle serial number can be verified
• The original warranty period has not expired

Riviera Luxury Golf Carts vehicles are sold for use on private estates, private roads and other permitted private property.

Vehicles are not supplied homologated or registered for use on public roads.

Public-road homologation and registration are not included in the purchase price.

Vehicle use remains subject to applicable laws, property rules and insurance requirements.